boycotting safeway

I've become one of those annonying consumers who may be delusional in thinking that she can change seller behavior.

Went to Safeway (16th and Potrero) this morning to buy groceries for dinner. My parents are staying with me, so my dad came along. The seafood department is suppose to open at 8am. It was quarter past. There was no one at the seafood counter, and the displays are completely empty.

Three employees used the PA system to call the counter help, but there was still no one after 10 minutes. I noticed that the seafood were in plastic bags, on a cart, off to the side. Finally, I had to leave to get to work on time. I put back all the produce b/c I didn't want to give them any of my money after the incident.

I was able to make a verbal complaint to the store manager, but it was futile. I realized that I am dealing with a store that probably doesn't care about food as much as me.

My dad didn't want me to cause a scene, but I told him it's a matter of principle. If something is bad enough to get me mad, then I need to stand up and make a change. It isn't enough to take bad service and let these unionized workers think that they will be able to let service slide. Management too need to be notified of the poor service to change its policies.

Looks like the small Asian grocery on 16th by Mission will be getting most of my business from now on.