...is not always the nicest. That person is the most respected. Sometimes a manager has to make difficult choices for the good of the team.
After hearing that advice at a b-school forum two nights ago, I put theory to practice.
I urged my General Manager not to be nice but to be fair in a matter. He is so nice that he always end up doing more work or put the company at risk.
I like to think that I am a nice person, but I also want to do the right thing.
Sometimes being right requires disappointing people who were expecting too much. Hey, that's what dating is all about.
:D
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